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Contact us

1-844-786-8100

care@heatholders.com

Return Policy:
  • 30 days to return or exchange items purchased from this website.
  • Please email us at care@heatholders.com for a return authorization.
  • Refunds for returned items will be applied to the method used for purchase.
  • Any shipping costs paid at initial purchase will not be refunded.
  • Free returns shipping! We will send you a pre-paid shipping label to return your item(s).

Heat Holders is a Canadian company. If you are charged a Canadian transaction fee by your credit card issuer, please contact us at care@heatholders.com and this will be immediately reimbursed to you.

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Backorders will ship in 28 days.