- 30 days to return or exchange items purchased from this website.
- Please email us at email@example.com for a return authorization.
- Refunds for returned items will be applied to the method used for purchase.
- Any shipping costs paid at initial purchase will not be refunded.
- Free returns shipping! We will send you a pre-paid shipping label to return your item(s).
Heat Holders is a Canadian company. If you are charged a Canadian transaction fee by your credit card issuer, please contact us at firstname.lastname@example.org and this will be immediately reimbursed to you.